Customer Service

Customer Service

Individual knitters and crocheters with inquiries, please fill the relevant form. You will receive a response within 48 hours.

Retailers who have ordered directly from us (Westing Bridge LLC) in the past and already have a customer account number must register here in order to login and access our “Member Only Information” and online ordering.

Retailers who do not have account with us but are interested to carry ChiaoGoo products can fill out the Account Application form through our online registration.

If you encounter trouble when submitting any online form or registration due to technical reasons, please email us directly at customercare@chiaogoo.com.